Privacy Policy

Last Updated: December 1, 2025

1. Information We Collect

We collect personal information necessary to deliver our banking services, including identifiers (name, address, social security/national ID), contact details, and financial account activity. Additionally, we collect technical metadata (IP address, browser type, device identifiers) to monitor for unauthorized access and maintain system integrity.

2. Use of Information

Your data is processed to manage your accounts, process transactions, prevent fraudulent activities, and meet "Know Your Customer" (KYC) and Anti-Money Laundering (AML) regulatory obligations. We do not sell or rent your personal information to third parties for marketing purposes.

3. Third-Party Sharing

We only share information with authorized service providers who facilitate our banking infrastructure (e.g., payment gateways, cloud security providers) or when required by law enforcement or judicial authorities. All partners are strictly bound by non-disclosure agreements and our own high standards of data protection.

4. Data Security & Cookies

We utilize AES-256 encryption and TLS 1.3 protocols to secure data in transit and at rest. Our website uses strictly necessary cookies to manage session authentication and enhance site security. You may disable non-essential cookies via your browser settings, though this may limit your ability to access certain account features.

5. User Rights & Data Retention

You have the right to access, rectify, or request the deletion of your personal data, subject to legal banking retention requirements. We retain your transaction history for the period mandated by national banking regulations even after account closure for audit and compliance purposes.

For inquiries regarding data privacy, please reach out to our DPO at support@newbrookfinance.com